Guest Service Representative 0370 - Asheville

Guest Service Representative

Part Time • 0370 - Asheville
 Location: Nothing Bundt Cakes in Asheville, NC
1838 Hendersonville Road, Suite A-102
Asheville, NC 28803

Full-time and Part-time positions available in Guest Service, Back of House (Baking and Frosting), and Shift Lead

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a welcoming environment for our guests, offers creative solutions for celebratory occasions and sells our delicious cakes. The GSR is the first point of brand contact in our bakery and serves in an essential role to create a memorable experience and leave a positive, lasting impression. 

Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Accountabilities/Duties:
  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
  • Maintains strong product knowledge to educate guests
  • Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
  • Processes guest orders efficiently and accurately utilizing point-of-sale system
  • Upholds a clean and organized bakery, which includes routine sweeping/mopping of the floor, and cleaning of countertops, windows and other surfaces.
  • Maintains a consistent work attendance and punctuality record. 

Education, Certifications and Work Experience Requirements:
  • Applicants must be 14 years of age or older. Applicants under 18 years old are required to get a NC Workers Permit

Benefits:
  • Matching 401(K) (age 21+)
  • 50% in-bakery discount
  • Flexible Scheduling
  • Work/life balance
  • $15 per hour (20+ hours per week)
Compensación: $12.00 - $15.00 per hour




Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

 

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Sweet Perks

As a team member at a Nothing Bundt Cakes® bakery, you are rewarded by “Bringing the Joy” to guests each shift! Other potential “Sweet Perks” of working for a Nothing Bundt Cakes® franchised bakery are listed below. Bakeries are independently owned and operated by a franchisee (bakery owner), and perks may vary by location.

Joyful Working Environment
Sense of Family Culture
Flexible Schedule